New Patient FAQs
Before your first visit with us, get to know our practice with these answers to some of our veterinary team’s most frequently asked questions.
Do I need to bring my patient records with me?
It is very helpful for us to have records beforehand.
We are happy to reach out to your veterinarian to get your recent records. When booking the appointment please let us know who your vet is and we will reach out to them. You can also send us your records at heyfriend@riverfrontvet.com.
What is your payment policy?
Payment is due at time of service. We accept cash, check, all major credit cards. We also accept CareCredit.
Do you accept pet insurance?
Yes, we accept all pet insurance providers at Riverfront Vet!
How long will the appointment take?
What services does your hospital offer?
You can see a full list of services HERE. Please feel free to call us if you need additional information on any of the services listed!
Do you offer same-day appointments?
Yes, we do! Appointments can be made on-line or by calling us at 803.658.4648.
Will you see patients with pre-existing conditions?
We recommend bringing all the medical records you have for your pet to your first appointment.